PRIVACY POLICY

Privacy Policy Updated 3/24/22

Article 1 – Scope

 This privacy policy describes how Chateau Beauportail (hereinafter "CHATEAU BEAUPORTAIL") uses the personal data that you are required to communicate to us.

CHATEAU BEAUPORTAIL undertakes to ensure the highest level of protection of your personal data in accordance with European and French regulations.

 

Article 2 – Nature of the information collected

We collect information about you when you browse our website or as part of the performance of our services. This data may be provided directly by you or collected automatically.

 The data that you communicate to us:

You are required to voluntarily provide us with information that we request from you; Some of the information collected is likely to identify you (“Personal Data”).

Depending on the services you use, we may collect:

  • Your Title,
  • Your surname, first name,
  • Your telephone number,
  • Your email address,
  • Your mailing address,
  • Login ID and password.

CHATEAU BEAUPORTAIL does not collect your payment data. All of your bank details are collected only by our PCI compliant payment provider PayPal, which guarantees payment security.

We do not collect so-called sensitive information (racial or ethnic information, political opinions, religious or philosophical opinions, union membership, health, sexual orientation).

Data collected automatically:

We collect certain data automatically when you browse our website.

Information collected automatically includes:

  • The IP address of your computer;
  • Information relating to your computer, your connection mode, your operating system, the OS of your tablet or your mobile;
  • The URL of your connections, including the date and time, and the content you access on the site.
  • Your activity on the site.

 

Article 3 – The purposes of the collection of personal data

3-1. Management of the relationship with our contacts, customers and prospects

Personal data processed: We process the following personal data:

  • Title,
  • First name,
  • Last name,
  • Telephone number,
  • Email address,
  • Address,

Purposes: the processing of personal data is intended for the management of the relationship with our contacts, customers and prospects. We use the collected data to communicate information on the news of our company, our products and services.

Legal basis: the collection of personal data is based on the consent of the data subject. The person concerned is free to provide his data or not. If the data subject does not provide the data or withdraws their data consent, they will not be able to receive information about our company news, products and services.

3-2. Management of the relationship with our customers

Personal data processed: We process the following personal data:

  • Title,
  • First name,
  • Last Name,
  • Telephone number,
  • Email address,
  • Address,
  • Date and place of delivery,
  • Payment terms,
  • Payment Information

Purposes: The processing of personal data is intended for the management of the relationship with our customers. In particular, this processing tends to carry out pre-contractual measures (e.g.: establishment of quotes), taken at the request of the person concerned, to execute the contract to which the person concerned is a party, to comply with our legal, tax and accounting obligations.

Legal basis: this processing is necessary for the performance of the contract to which the data subject is a party or for the performance of pre-contractual measures taken at the latter's request. The request for data is of a contractual nature. The data subject is obliged to provide this data if he wishes to benefit from our products or services. If the person concerned does not provide the data, he will not be able to become a customer, acquire our products or benefit from our services (wine tourism for example).

3-3. Execution of orders placed

Personal data processed: We process the following personal data: 

  • Title,
  • First name,
  • Last name
  • Telephone number,
  • Email address,
  • Address,
  • Place of delivery,
  • Payment terms,
  • Payment Information.

Purposes: The processing is intended for the execution of orders placed and the management of the relationship with our customers. 

Legal basis: The processing is necessary for the execution of pre-contractual measures taken at your request and for the execution of the contract concluded between us. The request for data conditions the conclusion of the contract. It has a contractual character. 

3-4. Use of Google Analytics

Personal data processed: Google processes the data mentioned in its privacy policy. This data includes the IP address of the devices used to consult the site.

Purposes: This processing is used for the purposes of analysis and statistical study of the use of our site.

Legal basis: the processing is necessary for the purposes of the legitimate interests which we pursue, consisting in the improvement and optimization of our website. The request for data is of a contractual nature. The data subject is not required to provide this data and may object to their processing at any time. To prevent the collection relating to their use of the site and the processing of data by Google, the person concerned must follow the instructions of Google:

http://tools.google.com/dlpage/gaoptout

 

Article 4 – What communications I am likely to receive

  • Order tracking emails

Following an order or as part of the follow-up of a contract, you will receive an email to allow you to track your order. The receipt of this information is not linked to the choices you would have expressed for the receipt of newsletters and commercial offers.

  • Newsletters

If you have not objected to receiving information and offers from CHATEAU BEAUPORTAIL by electronic communication (email or sms), you will be likely to receive newsletters to inform you of news from CHATEAU BEAUPORTAIL, commercial offers in progress or to come, etc.

  • Phone contact

You may be contacted by our services for the management of order follow-ups or to validate current orders, as well as for any technical question.

  • Product alerts

You are likely to receive alerts to keep you informed by email of the availability of a product or news that interests you.

 

Article 5 – Our obligations regarding the protection of your personal data.

CHATEAU BEAUPORTAIL undertakes to process your personal data in compliance with the regulations and undertakes, in this respect to:

  • Only collect your personal data for the purposes mentioned in article 3, for which you have given your consent;
  • Only collect and process your personal data in accordance with your express instructions and for the purposes for which the personal data was collected;
  • Preserve the security, integrity and confidentiality of personal data as soon as it is collected or recorded;
  • Not communicate your personal data to any third party whatsoever, except third parties to whom it would be strictly necessary to transmit the personal data in the performance of the services, as described in article 5;
  • Set up a data security system;

Alert you without delay in the event of breach, loss or unauthorized disclosure of personal data.

 

Article 6 – Recipients of your personal data

Your personal data is only used by identified and authorized persons for the purposes described in this privacy policy.

CHATEAU BEAUPORTAIL undertakes never to transfer your personal data to third parties for reasons unrelated to these purposes.

Your data is only transmitted to the categories of people listed below:

  • Our subcontractors:

The data we collect is accessible to our service providers, acting as subcontractors, who contribute administratively and technically to the achievement of the purposes referred to above (carrier, website hosting provider, payment provider, advertising technology…);

  • To the administrative and judicial authorities:

In order to comply with our legal obligations, your personal data may also be transmitted to authorized administrative and judicial authorities, only upon judicial requisition.

  • Within the group:

Certain data concerning you that we collect may be transmitted to other companies in the group for the purposes of study and customer knowledge as well as for commercial prospecting purposes.

 

Article 7 – Who is responsible for processing?

Chateau Beauportail, having its headquarters at Route du Hameau de Pécharmant 24100 Bergerac, France, is responsible for processing the data it collects in the context of your use of the services provided.

 

Article 8 – Storage period

Your personal data is kept as long as necessary to support you in the context of our mission and the aforementioned purposes.

The documents and accounting documents are kept for 10 years, as accounting proof.

 

Article 9 – Your rights

In accordance with the regulations on personal data, you have the following rights regarding your personal data:

  • Permission to access :

You have the right to obtain confirmation whether your data is being processed or not, and if so, to access this data;

  • Right of rectification 

You have the right to obtain, as soon as possible, that your inaccurate data be rectified, and that your incomplete data be completed.

  • Right to deletion:

You have the right to obtain, as soon as possible, the erasure of your data, subject to our legal retention obligations.

  • Right of limitation:

You have the right to obtain the limitation of processing when you oppose it, when you dispute the accuracy of your data, when you believe that their processing is unlawful, or when you need it for the recognition, exercise or defending your rights in court.

  • Right of opposition:

You have the right to object at any time to the processing of your data by CHATEAU BEAUPORTAIL, except in the case of legitimate and compelling reasons. You can also object to processing for prospecting purposes.

  • Right to portability:

You have the right to receive your data in a structured, commonly used, machine-readable and interoperable format, and to transmit it to another data controller without our hindrance/ 

  • Right not to be the subject of a decision based on automated processing:

You have the right not to be the subject of a decision based exclusively on automated processing which produces legal effects concerning or affects you, except where this decision is necessary for the conclusion or performance of a contract, or is legally permitted.

  • Right of complaint:

You have the right to lodge a complaint with a supervisory authority.

  • Rights to directives in the event of death:

You have the right to give instructions for the fate of your personal data in the event of death.

In accordance with the regulations on the protection of personal data, you can exercise your rights and give your instructions on the fate of your personal data "post mortem" by writing to us at the email address contact@chateaubeauportail.com or by mail: SAS A Shepherd Company, Chateau Beauportail, Route du Hameau de Pécharmant 24100 Bergerac, France.

To enable us to respond to your request, it is imperative that you provide us with your surname, first name, e-mail and address. For some requests, we will ask you for a copy of your identity card bearing your signature, in order to verify your identity.

You also have the right to lodge a complaint with the National Commission for Computing and Liberties (CNIL).

 

Article 10 – Security of your data

We devote a great deal of time and resources to implementing relevant and effective security measures for our systems and the personal data of our customers. In the event of a breach of our systems, we will immediately notify the appropriate authorities and ensure that our customers are notified.

Our safeguards include, but are not limited to, firewalls, physical access controls to our data centers, and information access authorization controls.

 

Article 11 – Change of the privacy policy

If we modify this Privacy Policy, we will post the revised version on the Site, with an updated revision date.